FAQS

BRANDS

We proudly showcase an extensive collection of high-end luxury watch brands, including but not limited to Rolex, Patek Philippe, Audemars Piguet, Omega, and more

Our watches feature sapphire glass, stainless steel, Vulcanized rubber bands, feature a Swiss automatic movement, and are watertight, ensuring durability and precision in style.

Yes, we ship nationwide to the United States. We utilize UPS Express shipping to ensure your orders are delivered securely and promptly within 5 to 6 business days (the UPS express shipping cost is $40 per order up to 3 watches with one box)

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover, as well as financing options trough Klarna, providing you with a seamless and secure checkout experience.

We offer a hassle-free 30-day return policy on all products. If you’re not completely satisfied with your purchase, simply return it within 30 days for a full refund or exchange.

Yes, all of our luxury watches come with a 30-day warranty against any defects in materials or craftsmanship. We stand behind the high quality of our timepieces.

Absolutely. We guarantee the quality of all the luxury watches we sell. Each timepiece undergoes rigorous inspection and processes to ensure it meets our high standards.

Yes, once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and whereabouts of your package through the UPS website.

At the moment, we only ship within the United States. However, we are continually exploring opportunities to expand our shipping capabilities to serve customers worldwide.

Yes, we offer complimentary watch box of the brand of your choice to add an extra touch of elegance to your purchase for an extra $60 fee.

Our dedicated customer support team is available to assist you with any inquiries or concerns. You can reach us via email at highqshopinfo@pronton.me or through our telegram contact option on the website. We strive to provide prompt and courteous assistance to ensure your shopping experience is exceptional.

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